WAGGER'S in Sacramento, CA Open now

Reviews about WAGGER'S

• ★ ★ ★ ★ ★

  February 24, 2019, by Marylou V
  I've come to Wagger for all my four-legged kids necessities since they opened in 2007. I have only had one negative experience but really it was more because I was in a b----y mood. I thought they just wanted to give me a hard time when I dropped my boy off for his 2nd grooming there and they called me back 20mins later saying that they could not groom him because they found a cyst on his back. I immediately got irritated and told them that this was his 2nd time there and they had no issues with it before. They advised me that this time they're not able to work with it because it was seeping or had burst. I admit, I was probably irrational at the time. I later realized that they were just looking out for us. That was years ago and I still continued to go there since. We even moved away for about 2 years but they still remembered us. I don't know why its taken me so long to review Wagger but better late then never right? Wagger is a cute Pet boutique. Clean grooming facilities and excellent customer service. Like I said, they still remembered me after 2 years of being M.I.A. but what really touched me was the fact that they really pay attention to small details. One day, we were browsing the shop contemplating on switching the brand we currently feeding “the kids". Deirdre was there, as usual, to help answer any questions we had. The hubby and I pretty much decided to try this one brand when luckily she happened to remember that we have ALWAYS fed our babies grain free. Even WE didn't remember that! Somehow she has remember every brand we have ever fed them. On top of that she remembered that Mikana has had a history to food allergies. After she opened our eyes to this, we decided against switching. She is always so knowledgable and I remember a few years back when we had our first kids, we were on a certain brand (also suggested by her) one day she updated us on some information on the brand, apparently they were beginning to change a few ingredients in their food and also were about to move forward into big commercial stores. she informed us of the change in their recipes advised us on the possible affect in the integrity of the product once it his major retailers. Not long after her warnings and after this brand hit major retail shelves, one of my kids began getting food allergies. Needless to say, we trust her opinion. We could easily go to a Petco or Petsmart or any other retailer with more locations or more convenient hours. We choose to continue coming here because we love supporting local businesses, love that the owners are very involved and take pride in their business, they sell top notch products, excellent customer service and on top of all of that WE LOVE KYLIE AND JOLIE (their kids)